Best Auto Insurance Companies in Your Zip Code

Who wants to know the carriers with the highest policyholder approval in their area? There are a few factors that can be used to determine the all-around most satisfying vehicle insurers and J.D. Power & Associates, one of the most respected firms that review industry standards, provides deep data analytics and surveys on the industry. J.D.’s three reports is a great way to judge the best in a zip code. 

Auto Insurance Customer Satisfaction Study, 2015

It breaks down the country into 11 regions and provides a fact-based survey of overall customer satisfaction based on six different underlying factors. J.D. uses a unique ranking system that denotes firms by the number of power circles they are awarded. Unlike a star-rating system, it rates insurers in comparison to each other.

For instance, 5 circles represents “Among the Best” for automobile insurance for the region in question, 4 “Better Than Most”, 3 “About Average” and 2 “The Rest”. These circles are based on points out of 1,000 to provide a consistent overall score. The study is broken down into 11 similar population-sized areas to allow for market-share considerations. The USAA will not be included in results below as it is only available to American military and their family members, yet it is top-rated in all.

Find out which insurers have been awarded as most impressive in this illustrious study! The list includes the Regional Award Recipient for Customer Satisfaction and the two runner ups.

best auto insurers

The Southeast Region

It comprises Tennessee, Kentucky, Louisiana, Mississippi, Alabama, and Georgia.

  1. Tennessee Farm Bureau
  2. North Carolina Farm Bureau
  3. Kentucky Farm Bureau

Rare in the study, the Tennessee Farm Bureau received a perfect 5 score across all categories with the next two firms receiving only 3. So, it is the best car insurance carrier in true meaning of the word.


Lone Star is large enough to be listed alone. The winners are:

  1. Texas Farm Bureau
  2. Progressive
  3. GEICO

The winner received a perfect 5 Circle rating across all categories. Holding the number one spot in front of the two other good names is an achievement but it does it in a style with flying colors anyway.


Nevada, Utah, Arizona, New Mexico, Colorado, and Hawaii are part of the Southwest region. The top three are:

  1. The Hartford
  2. State Farm
  3. Liberty Mutual

The southwest had two names that received awards for 5 Circles, but each not getting five in each category. Still it is not bad to have such illustrative choices.


It consist of Washington, Oregon, Montana, Idaho, North & South Dakota, and Wyoming the three finest automobile insurance providers are:

  1. PEMCO
  2. State Farm
  3. Farmers


Another single area, Florida has three with 5 circles overall satisfaction and they are:

  1. GEICO
  2. Progressive
  3. Allstate

These providers offer fairly consistent service across and policyholders seem to be very happy with them.


In the middle of the country Nebraska, Kansas, Oklahoma, Arkansas, Missouri, Iowa and Illinois make up the central with two names that were within points of each other. The most highly regarded are:

  1. Auto-Owners
  2. Shelter
  3. State Farm

New York

It is also by itself, produced two carriers with 5 and include:

  1. State Farm
  2. GEICO
  3. Travelers

It is interesting to note that second and first places were decided on higher actual point score, although the second received more overall circles in the rankings.

North Central

Often thought of as the mid-west: Minnesota, Wisconsin, Michigan, Indiana, Ohio, and Pennsylvania produced only one 5 circle, as listed below:

  1. Auto-Owners
  2. Indiana Farm Bureau
  3. Country Financial

This is the second award for Auto-Owners, who also won the Central as well. That isn’t an ignorable achievement by any means. So, remember to get a quote from them.

New England

Maine, Vermont, New Hampshire, Massachusetts, Connecticut, and Rhode Island are included here, and the top three are:

  1. Amica Mutual
  2. State Farm
  3. Safeco


Includes North & South Carolina, West Virginia, Virginia, New Jersey, Delaware, Maryland, D.C. and the favorite companies:

  1. Erie
  2. The Hartford
  3. Travelers

With only three getting perfect scores, Erie with 29 C is very close to be included in those very best vehicle insurance carriers in the US.


The last single one and its top performers were:

  1. Wawanesa
  2. The Hartford
  3. Auto Club of SoCal

Another interesting contest where actual point totals decides the winner even though The Hartford had more Cs.

Knowing who has the highest customer approval near you will help you narrow down your choices when getting quotes. This survey provides the most in-depth measure of insurers across every zip code in the US. Still you need to remember that there are plenty other excellent choices.