We hear, read or watch the things they do. Some of them can be scary and worrisome. How about what mechanics don’t like about their customers? Remember that you don’t want to annoy someone who is operating on your car. Also, it is good to show that you aren’t one of those obnoxious people who couldn’t care less. Here are some of the things they don’t want to deal with.
Mistake 1: Being Vague about Car Troubles
If you cannot pinpoint the problem it will take longer for the technician to figure out. Saying things like “it just doesn’t feel right” or “I heard a noise” doesn’t really explain much. It is best if you can document the problems as much as you can. What is the problem, when did it start, how long does it go on and has there been any recent repairs are some of the questions you should try to answer. Contrary to common belief good ones want to find the problem and fix it as quickly as possible. There is no reason for them to waste time on automobiles and try to charge you more because they have enough work.
Mistake 2: Expecting a Miracle
One of the common complaints mechanics have is the customers who drop on them and expect their cars fixed while they wait. If they are reputable they have at least couple of days’ worth of work in front of them already. They may be able to squeeze you in if it is just a taillight fix. But it is not alright to expect a full check-up and service just because you are taking a big road trip tomorrow. You should plan ahead and give them plenty time to deal with the problem. In most cases, you should expect to leave the car in the shop and come back later or another day.
Mistake 3: Bringing a Dirty and Loaded Car
Remember that everybody likes to work in a clean environment, even someone who changes dirty motor oil every day. You should make sure to take a clean vehicle to a garage. Also, you should make sure that it is not loaded with many staffs like buggies, golf clubs and other tools. They will have to get around the vehicle and put it up the lift. You don’t want to give them extra job of offloading and loading it again.
Mistake 4: Not Answering Their Calls
If you dropped it off to an auto garage you should expect to get a call from them. They usually go through diagnostics and need to discuss the repairs and costs with you. You have to give them a number they can reach you and answer their phone when they do. They can be as busy as you are and don’t appreciate being made to work just to talk to you. Furthermore, it takes up valuable space if it stays there longer than necessary.
Mistake 5: Hovering over Mechanics
Whatever your issues with them, you have to understand that they have to get on with their work. You will probably be told off if you hover around them while they are doing their jobs. Not only they hate customers who cannot trust them to leave them alone but also they have to worry about your safety in the workshop.
Quite a few motorists are worried about visiting auto mechanics for several reasons. They may be worried that they will be overcharged, the parts used will not be good quality or they will be pressured to do works that are not necessary. The problem is that most people know very little about vehicles and they are left to the mercy of garages. Some of those reasons may be unfounded and just a paranoia especially when you are dealing with a good tradesman. It is best that you take the time to find a shop you can trust instead of trying to physically inspect the job they are doing.