Many motorists admit that they don’t know much about auto insurance policies they bought. And a few of us believe we know but fail to pass a simple test on current policy. For instance, many people don’t understand what endorsement or premium means. In recent research showed that many people think endorsement is increase to a policy cover. The confusion of terms is coming from media. Some of these terms you may think that you have heard them enough and you know what they mean.
It is important to get an agent go through the whole policy with you. By doing this you can get informed about what is likely to happen in various circumstances. Remember you cannot revisit your policy and change after an accident or incident happens. Taking the right steps in understanding your policy coverage and terms at the beginning could save you all the hassle at a later stage.
There is yet another part that policyholders do not understand when it comes to matters related to coverage. For example, some may think that comprehensive coverage means full coverage. But you will need to buy collision coverage as well, at least, to have a full cover auto insurance policy. It goes to show that it is easy to get confused.
Bottom line is that you need to ask all the right questions until you are fully satisfied. Some of us would be conscious of asking too many questions to brokers seeing they are busy and can sell another policy rather than talking to you. If you are made to feel that way, you are not with the right agent or broker.
Your next option would be online resources like forums. Go ahead and ask. You would be surprised how many knowledgeable people are willing to help people like you. The best part of it is that you may get several good solutions for your particular problems.
Another option is to call your insurer. The responsiveness and knowledge of sales agents on the phone can be hugely different. Sometimes, you realize that you got connected to a dull sales agent who is just there to take your details and see what the computer says. Then you can hang up and call again, hoping to be connected to someone who is happy to help. It is especially important for novice drivers to find the right person to help. Stay away from pushy agents who keep asking how you are going to pay before you are fully satisfied. Be strong and be ready to walk away if you don’t like the way you are treated.