What Is Next after Submitting a Vehicle Insurance Claim?

We cannot stand being made to wait for repairs or insurance payments following totaled automobiles. Cars are very essential part of American life these days. As our policies would be cancelled if we are few days late on premium payments we should be sharp in reacting to slow paying auto insurers. So, here are the things you could do after you place a claim.

Chase Claims Adjuster for Speedy Actions

Claims adjuster is the person who handles the claim on behalf of insurers. They check the damages, investigate the claim, negotiate with the repair shops and policyholders. They should contact you shortly after receiving the papers from the company. If you do not hear from them check with the firm and get their detail. Contact them and ask about the process and how fast the repairs can be done.

You Can Have Your Say on the Auto Repairer

Policyholders have the option of choosing their own repairers. Claims adjuster would be quick to recommend company authorized shop to you. They would have good relations and maybe kickbacks from these garages. At least check them out and make sure that they are acceptable. Most people would want their cars to be repaired by a garage that is specialized on the make of car they own.

You can either ask the adjuster for a company that is also authorized by the auto manufacturer to carry out repairs on their vehicles. If you know a good body shop you can ask the car to be repaired there. As long as the estimates are similar to the one adjuster recommend there should not be a problem with choosing your own vehicle repair garage.

Is the Claim Settlement Offer Fair?

You don’t expect that vehicle insurer will go out of their way and pay you more than you lost. You are lucky and one happy customer if this happens. What you really need is a fair compensation of your losses. You need to make your own calculations as to what is your reasonable losses and wait to hear what the company will offer. If you are prepared you would know your next course of action.

Do You Have Room to Negotiate, If Not Satisfied with Settlement Offer?

Some claims adjusters may have the habit of starting with the low ball offer expecting you will want more. They normally may not have a problem giving you a little more as a final settlement if your automobile is totalled. If you don’t question their offer you may end up with a low offer. He is never going to say he offered you a little on the low side as a starting point and now he wants to give you more.

They usually pick two cars currently sold in the open market and similar to yours. Then then offer an average amount settlement. You can easily pick two other similar cars and show them that the final settlement should be increased a little. As long as you are within the reasonable margins you can get what you want. Be prepared to negotiate with auto claims adjuster and make assessments on your own.


Getting a little more may be possible as long as you keep on top of the issue. But getting exactly what you want may delay the process. Would you insist on down to the penny or take an acceptable amount? The process requires negotiation and give and take from both sides.

Be prepared for various scenarios and do your homework in the meantime. Hopefully you will have no problem at all and claim will be paid timely. However, being ready for bad news can prepare you for the next course of action.

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